Terms & Conditions

General information

These Terms & Conditions apply to all orders placed through the Horizons Nature online store.

By placing an order, the customer confirms that they have read, understood and accepted these Terms & Conditions.

 

Products and availability

We make every effort to ensure that product descriptions,images and prices are accurate.

Product availability may change without notice. If a product becomes unavailable after an order has been placed, the customer will be informed and refunded for the unavailable item.

 

Prices and payment

All prices displayed on the website are shown in euros and include applicable taxes, unless otherwise stated.

Payment must be completed at checkout using one of the available payment methods.

The order is confirmed only after the payment has been successfully accepted.

 

Orders

After placing an order, the customer will receive an order confirmation by email.

We reserve the right to refuse or cancel an order in the event of suspected fraude, payment failure, incorrect pricing or product unavailability.

 

Shipping and delivery

Shipping destinations, costs and estimated delivery times are described in our Shipping Policy.

Delivery times are estimates ans may affected by carrier delays, customs procedures, public holidays or circumstances beyond our control.

 

Returns and refunds

Returns, withdrawal rights, eligibility conditions ans refunds are governed by our Returns Policy.

Refunds are issued using the original payment method after returned products have been received and inspected.

 

Customer responsibilities

The customer is responsible for providing complete and accurate billing, contact and delivery information.

The customer must use the products according to the instructions provided and for their intended purpose.

 

Limitation of liability

Horizons Nature is not liable for indirect losses, misuse of the products or delays caused by events beyond our reasonnable control.

Nothing in these Terms and Conditions limits any consumer rights that cannot legaly excluded.

 

Intellectual property

All content on the Horizons Nature website, including text, images, logos and designs, is protected by intellectual property rights.

No content may be copied, reproduced or used without prior written permission.

 

Governing law

These Terms & Conditions are governed by applicable consumer protection laws.

If a dispute arises, the parties should first attempt to resolve it amicably.

 

Contact

For any questions regarding these Terms & Conditions, please contact us at :

contact@horizonsnaturebeauty.com